How will Trump affect the value of your dealership?

video
Jim Fitzpatrick talks with Erin Kerrigan, CEO Kerrigan Advisors

Don Hall of VADA cautions dealers about Tesla and other OEMs selling directly to consumers

video
Jim Fitzpatrick sits down with Don Hall, President and CEO of the Virginia Automobile Dealers Association
mind the gap

‘Mind the Gap’ Between Acquisition and Retail Ready

For 50 years, loudspeakers in London subways have cautioned riders to watch their step when boarding and de-boarding. This omnipresent “Mind the Gap” alert...
Joe Verde

Veteran’s Day Has a Special Meaning For Trainer Joe Verde

While most readers associate Joe Verde with his dynamic training classes on sales and sales management, you probably don’t know that he grew up...
customers

Customers Need to Like You!

In a Dealership Service Department, the relationship with your customer is “King.” It’s far more important for the customer to actually like you than...
social media

How To Use Social Media Data For A Trend Analysis In Your Dealership?

Similar to any other industry, it’s essential for dealerships to use the data they collect to continue on improving. The automotive industry, especially, is...
F&I officevideo

WardsAuto’s Steve Finlay on Today’s F&I Process

In recent years, new technology has been re-defining the F&I office. How are you adapting to these changes in your dealership? In today’s segment,...

Upselling Customer Pay Revenues

On this week's episode of the Weekly Tune-Up, Almog Veig talks about upselling customer pay revenues and how to use show and tell methods...

The F&I-Sales Relationship

On this week's episode of Progressive Retail, Cory Mosley is joined in the studio by Shaka Dyson, President of Dealer F&I University, to talk...

Don’t Take the Bait

Nobody can offend you without your consent. If anybody says or does anything to try and get under your skin, don't give in. On...

What’s the Real Secret to Success?

"The speed of the boss is the speed of the team." On today's episode of Kain & Co., David goes over this quote and...