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Creating the High-Performance Organization

Having a skilled and talented workforce is central to a healthy and profitable dealership. BY GREG SMITH Just imagine walking through the doors of your dealership noticing the happy and smiling faces of your staff. Your customers are providing rave reviews about your dealership and the service department increased business by 30 percent. Cars are […]
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Success is a Choice

It takes more than just ‘showing up’ to be successful. BY MARK TEWART Woody Allen said, “Eighty percent of success is just showing up.” If that...

Implementing Changes That ‘Stick’ With Your Dealership Teams

What you can do to narrow the ‘knowing – doing’ gap when implementing change in your dealership. BY TOM KUKLA “When you are through changing, you...

Management-Driven Leadership

If you want to develop a winning team, spend the time and effort coaching and training them. BY JOE VERDE “It’s better to have one...

Where Politics and Business Intersect

Under the direction of Tim Jackson, the Colorado Automobile Dealers Association has mastered the art of leveraging relationships for the betterment of, not only...

Is a Digital Storefront Right for Your Dealership?

Creating a digital storefront could give you the competitive edge you need in today’s market. BY MARK RIKESS AutoNation recently announced the creation of its...
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