Paul J. Daly Discusses the Big Takeaways from his Automotive State of the Union Event

Paul J. Dalyvideo
As part of our continuing coverage of the Coronavirus, we’re pleased to welcome back Paul J. Daly, Founder and CEO of Congruent Story, and host of the popular “Clarity Compressed” podcast. In this segment, Paul and Jim discuss the inspiration and key takeaways from...

5 Pieces of Advice from Veteran Trainer Mark Tewart to Weather the Coronavirus

Mark Tewartvideo
As part of our continuing coverage of the Coronavirus, we’re pleased to welcome back Mark Tewart, President of Tewart Enterprises, best-selling author of "How To Be A Sales Superstar" and host of On the Mark right here on CBT. Mark and Jim discuss virtual...

On CBT News for April 3, 2020: Bill Wittenmyer Discusses COVID-19, Digital Retailing, and Working Remotely

Bill Wittenmyervideo
Today on CBTNews.com - Friday, April 3rd, 2020: Bill Wittenmyer Discusses COVID-19, Digital Retailing, and Working Remotely On today's show, we continue our Coronavirus Coverage by speaking with Bill Wittenmyer, Partner and Vice President of Sales and Operation at Elead CRM. Get Back to the Phone Basics...

Get Back to the Phone Basics in the Face of COVID-19

phone
The phone remains a critical tool in every dealership department amidst the chaos of COVID-19. This season of life is unprecedented, challenging, and unpredictable. We know from past experience, however, we must focus on what we can control. Dealers who buckle down on core...

Leadership: Emotional Intelligence Is Critical Right Now

emotional intelligence
The world has been turned topsy-turvy for automotive industry business leaders due to COVID-19. As I listen and watch reactions, commentary and observe new logistical and marketing strategies emerge, I am both heart-warmed and troubled. I applaud the creativity dealerships, auto industry companies, suppliers...

What You Need to Know About the Paycheck Protection Program and How to Apply – Ashley Bell, White House Policy Advisor

Ashley Bellvideo
As part of our continuing coverage of the Coronavirus, we’re pleased to welcome Mr. Ashley Bell, who is the White House Policy Advisor on entrepreneurship and innovation. Ashley also serves as Regional Administrator for SBA Region IV and today he discusses the Paycheck Protection...

The Many Ways CDK Global is Supporting Their Customers Through COVID-19 – John Hickey, EVP

CDK Globalvideo
As part of our ongoing Coronavirus coverage, we’re pleased to welcome back John Hickey, Executive Vice President of North America Customer Experience for CDK Global. In this segment, John and Jim discuss how CDK has responded to COVID-19, and what they are doing to...

Automotive Veteran, Best-Selling Author, and Business Coach Paul Cummings Shares His Unique Perspective on the Current Crisis

Paul Cummingsvideo
Today on CBTNews.com - Thursday, April 2nd, 2020: Best-Selling Author, Business Coach, And Automotive Veteran Paul Cummings Shares His Unique Perspective on the Current Crisis On today's show, we welcome back Paul Cummings, business coach, auto industry veteran, and best-selling author of It All Matters. Paul...

Tips for Salespeople to Work from Home Effectively

work from home
To say the least, these times are challenging for professionals in the automotive industry. In several states like New Jersey and Michigan, physical showrooms are closed due to a shelter-in-place order. However, that doesn’t mean someone in car sales isn’t able to conduct business...

Will New Model Releases and Concepts be Delayed?

new model
On March 29th, the organizers of the North American International Auto Show officially pulled the plug on the 2020 event. Scheduled to run from June 6th through June 20th at TCF Center in Detroit, Michigan, the premier auto show has been canceled as FEMA...
ReconVelocityvideo

ReconVelocity Launches Program to Provide Relief to Their Customers, New and Old

  As part of our ongoing Coronavirus coverage, we’re pleased to welcome back Hugh Hathcock and Kalah McCoy from ReconVelocity. In this segment, Hugh and Kalah break...
Mark Tewartvideo

5 Pieces of Advice from Veteran Trainer Mark Tewart to Weather the Coronavirus

As part of our continuing coverage of the Coronavirus, we’re pleased to welcome back Mark Tewart, President of Tewart Enterprises, best-selling author of "How...
Remarketingvideo

Force Marketing CEO John Fitzpatrick Discusses Sending a Solid Remarketing Message to Consumers Affected...

As part of our ongoing Coronavirus coverage, we’re pleased to welcome back John Fitzpatrick, President and CEO of Force Marketing. Last time we spoke to John,...
phone

Get Back to the Phone Basics in the Face of COVID-19

The phone remains a critical tool in every dealership department amidst the chaos of COVID-19. This season of life is unprecedented, challenging, and unpredictable....
Hansel Auto Groupvideo

How Hansel Auto Group is Meeting Customer Needs Despite Showroom Closures – David Long

As part of our continuing Coronavirus coverage, we’re pleased to welcome back David Long, automotive retail veteran, and leader at Hansel Auto Group. In...

Selling Your Customer’s Story to the Bank

Some dealerships like to cut corners in order to get a customer approved by the lender. On this week's episode of F&I Today, Becky...

March Kerrigan Report: How will COVID-19 Affect Dealership Earnings for the...

Welcome to the Kerrigan Advisors Market Update with Jim Fitzpatrick and Erin Kerrigan, Founder and Managing Director of Kerrigan Advisors. In this segment, Erin...

The Importance of Confirming Appointments

On this week's episode of Kain & Co., David Kain talks about confirming appointments with your ptoential customers in order to move to the...

Are You Presenting Your Menu the Right Way?

On this week's episode of F&I Today, industry expert Becky Chernek explains how consistent product pricing and offering your full F&I menu to all...