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David Lewis

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David’s firm is a national training and consulting business that specializes in the retail automotive industry. He also is the author of four industry-related books, “The Secrets of Inspirational Selling,” “The Leadership Factor,” “Understanding Your Customer” and “The Common Mistakes Automotive Salespeople Make.” Visit his website at www.DavidLewis.com.
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Straight Talk with David Lewis

This week on Straight Talk with David Lewis David discusses the important of early management intervention and explains techniques on how to do it...
stay positivevideo

Straight Talk with David Lewis

This week on Straight Talk with David Lewis David answers a question concerning customer objections; customers that say they don't have a lot of time
diagnostic fees

Why Are You Still Charging Diagnostic Fees?

Staying Competitive in the Service Drive By David Lewis With the growing number of secondary repair shops competing for dealership customers these days it is hard...
stay positivevideo

Straight Talk with David Lewis

This week on Straight Talk with David Lewis David talks about how to get customers to take a demo ride.
arrogant customersvideo

Straight Talk with David Lewis

This week on Straight Talk with David Lewis David discusses arrogant customers as well as how to pick up traffic during slow business times at...
arrogant customersvideo

Straight Talk with David Lewis

This week on Straight Talk with David Lewis, David discusses how to take your productivity to the next level and how to handle the assertive...
arrogant customersvideo

Straight Talk with David Lewis

This week on Straight Talk with David Lewis, David discusses handling negotiations and gives tips on dealership phone calls
special order parts

The Loss of Revenue from Special Order Parts

Is Your Process Benefitting You In The Long Run BY DAVID LEWIS For decades Dealership parts departments have developed strict guidelines for one of the most...

Saturday Morning Sales Meeting with Daivd Lewis

For more information on David Lewis, click here.
Keeping Salespeople Happy

Possible Answers For Tough Challenges In Keeping Salespeople Happy And Closing Deals

Issues with promoting salespeople, getting test drives, BDC’s role, split sales forces BY DAVID LEWIS This month, we asked leading sales trainer David Lewis for...
service

3 Essentials for Service Department Retail Process Success

A top rated, highly profitable Service Department lives and dies according to how well their Retail Service Processes function. Unfortunately, great intentions, however well...
ReconVelocityvideo

ReconVelocity Brings Accountability Back to Vehicle Reconditioning at Beaver Toyota

On today's show, Hugh Hathcock, owner of ReconVelocity, joins us in the studio once again. This time, he is accompanied by Patrick Abad, General...
customers

Is The Automotive Industry Forgetting How To Connect?

If you stay current with articles on marketing or business in general, you cannot miss the pundits discussing the new face of business –technology,...
video advertisingvideo

Is Your Dealership Using Video Advertising to Its Full Potential?

Joining us today to discuss how dealers can better incorporate video into their marketing strategies, is Jon Torrey, Product Manager of Video Advertising at...
lease

Ways to Pitch a Lease

Lots of dealers are able to sell a car at full MSRP when selling a lease. Many consumers don’t think about negotiating the purchase...

Moving Smoothly From Greeting the Customer

The first impression your customer has on you can make or break the deal. On this week's episode of On the Mark, Mark Tewart...

Customer Relationship Management

On this week's Kain & Company, David talks about customer relationship management and CRM culture.

How to Evaluate The Value of Your Third-Party Classified Partner

Do auto dealers need third-party classified marketplaces? Brian Pasch discusses how you can evaluate the value of your third-party classified partner on today's episode...

The Importance of a Dream Team Concept

 On today's episode of F&I Today, Becky Chernek discusses the importance of a Dream Team concept between sales and F&I as well as how you...