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David Kain

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David has a unique background that includes automotive retail, OEM executive leadership and digital sales training and consulting. His 20 years in retail included various positions in sales and service at Jack Kain Ford, where he remains a partner today. He also was the COO and co-founder of FordDirect.com, the Internet lead provider to Ford and Lincoln dealers. In 2003, he developed Kain Automotive. Visit his website at www.KainAutomotive.com.
Secret to Successvideo

What’s the Real Secret to Success?

"The speed of the boss is the speed of the team." On today's episode of Kain & Co., David goes over this quote and...
Youtubevideo

If a picture is worth a thousand words, how much is a video worth?

  If a picture is worth a thousand words, think about how valuable a video is with YouTube’s Director Tool?  According to David, it’s worth...
mystery shoppingvideo

Self-Driven Mystery Shopping

On this week's episode of Kain & Co., David goes over self-driven mystery shopping and how it can help you and your team stay...
nudgingvideo

The Concept of Nudging

  We get digitally nudged all the time, but what’s the impact of a digital nudge and how effective is it for your dealership website?...
engagementvideo

Management Engagement with Your Internet/BDC Team

On today's episode of Kain & Company, David gives tips for sales managers on how they can work with and through their team in all areas...
email engagementvideo

How to Prepare for First Email Engagement

When you email customers, it's important to grab their attention right away. This could be the difference between selling a car and losing a...
textingvideo

Let’s Talk About Texting

Your dealership hesitates to send text messages for several reasons.  Would you like to have 50% of your customers to communicate with your dealership...
emailsvideo

Answering Your Emails

  On today's episode of Kain & Company, David Kain takes a break from his usual show to answer some of the most commonly asked...
co-navigatingvideo

Co-Navigating with your Customers

On this week's episode of Kain & Company, David talks about how co-navigating can help build trust and clarity with your customers.  
emailvideo

Putting a P.S. After Your Email Signature

  Sending a brief email, but you want to share one last impact thought with your potential customer?  David suggest doing this at the end....
fixed-ops

Should Fixed-Ops have its own Marketing Budget?

If your fixed-ops doesn’t have its own marketing budget, then shame on you! Far too many dealers treat fixed-ops as an afterthought, content to...
social media

F&I and Social Media – 4 Ways to Boost Profits & Increase CSI

The typical dealer spends thousands of dollars a month on advertising. The car deals, the service department coupons, the parts specials…you see them in...
sales

4 Opportunities That Create More Sales

Opportunity #1 – Bring your own business To be successful for a long period of time you must create lead generation marketing. Lead generation equals...
buying processvideo

Larry Dorfman: Find, Sell, & Deliver More Cars with this App

Technology does not have to stop when a customer is in your store. Larry Dorfman, Chairman, and CEO of EasyCare Dealer Solutions, visits the...
conferences

The Ultimate List of Automotive Retail Conferences

Attending conferences seems to be a way of life in the car business. We are all striving for that next cutting-edge strategy that will...

Zeroing In On Your Customers’ Wants and Needs

  On this week's episode of Straight Talk, David Lewis talks about how to discover your customers' true wants and needs by asking the right...

Don’t be like everyone else on the demo drive

The demo drive is where the customer falls in love with the vehicle. Don't be like everyone else. Let the customer decide where they...

The 7 Circles of Internet Sales Success – The Coaching Circle

On today's episode of Progressive Retail, Cory Mosley discusses how to increase your sales by using the 7 Circles of high profit, high volume...

How to Harness that “Fear Factor”

What's holding you back from getting to the next level or that promotion as an F&I Director? On this week's edition of F&I Today,...