Home Search

artificial intelligence - search results

If you are not happy with the results, please try again

Artificial Intelligence in Automotive Sales

artificial intelligencevideo
 David Kain goes over some ways that artificial intelligence can be implemented in on the dealership sales floor on this week's episode of Kain & Company. Click here for more stories centered around artificial intelligence in the auto industry.

Human Intelligence is More Valuable than Artificial Intelligence

human intelligence
If you are like a lot of dealers today, you are considering using some form of Artificial Intelligence (AI) in your dealership.  In fact, you may already have it in play via chat, texting, emails, etc. to your customers. The truth is, it’s probably...

VinSolutions Invests in Connect Automotive Intelligence to Ensure Dealers Know Their Customers

vinsolutions
January 17, 2019 – With a surplus of information right at their fingertips, car buyers are doing more advance research than ever, and they expect dealers to do their homework as well. Yet, when customers walk into a store, they often know more about...

Effectively Manage Your Internet Leads with These Proven Strategies

internet leads
Converting internet leads into car sales is an evolving and extremely challenging process. What worked five, three, or even a year ago isn’t necessarily as effective as it is today. What makes it even more important is that, according to the Autotrader 2018 Car...

Take Pressure Off Your Service Techs with Chat Support Tools

Take Pressure Off Your Service Techs with Chat Support Tools Your service department is a busy place. Customers come to you on a daily basis to solve problems with their vehicles. They come in person, and they call on the phone. It requires a lot...

How Innovation is Expanding Entrepreneurial Opportunities in the Retail Auto Industry

auto
It’s an exciting time to be on the road. Not since the days when humans transitioned from equine transit to machine has there been so much rapid development in the field of transportation. For those who are entrepreneurial-minded, there’s an explosion of possibilities available...

How to Integrate Technology in Your Dealership and Modernize Your Customer Experience – Mark Tewart

Mark Tewartvideo
On today's show, we welcome back Mark Tewart, president of Tewart Enterprises, best-selling author of "How to Be a Sales Superstar," and host of "On The Mark," right here on the CBT Automotive Network. Welcome back to the show, Mark. VIDEO TRANSCRIPT:  Jim Fitzpatrick: Hey everyone....

Envisioning the Future: Toyota Looking for New Leadership

Toyota
Almost a decade ago in June of 2009, Akio Toyoda was elected to replace Toyota’s departing president, Katsuaki Watanabe. He took over the corporation at a low point for the auto industry, as “tight credit, volatile fuel prices and rising jobless numbers” had already...

Week In Review: Q1 Sales and the State of Auto Retail | CRM Management, Growing Your BDC, and the Impact of Digital Retailing | How AI Can Improve Your...

newscastvideo
CBT News Week In Review for Friday, April 12th, 2019: Dealers Turn to CPO Vehicles as High Prices and Interest Rates Push Sales Down - Karl Brauer, Autotrader & KBB The first quarter of the fiscal year is officially over, and there are a lot of...

How AI Can Improve Your Dealership’s Call Center Practices – Mike Haeg | Unconscious Bias in the Workplace and How to Avoid It | Dealership Statistics That Every Dealer...

newscastvideo
Today on CBTNews.com - Thursday, April 11th, 2019: How AI Can Improve Your Dealership's Call Center Practices - Mike Haeg On today's show, CBT's Bridget Fitzpatrick discusses how artificial intelligence is improving call center practices with Mike Haeg, Vice President of Automotive at Car Wars. The...
inbound

How to Properly Handle Inbound Service Calls for Greater Profitability

After all the technological advancements with handling internet leads, the auto industry is still far from perfect when it comes to handling inbound phone...
internet leads

Effectively Manage Your Internet Leads with These Proven Strategies

Converting internet leads into car sales is an evolving and extremely challenging process. What worked five, three, or even a year ago isn’t necessarily...
voicemails

Five Ways to Optimize Voicemails and Convert Leads for your Dealership

Contrary to popular belief, phone calls are still a crucial business engagement tool. In fact, according to the 2018 Autotrader Car Buyer Survey, the...
conflict

6 Strategies to Manage Conflict and Improve Working Relationships

Conflict among people is a tale as old as time. Much like any other business collective, automotive retailers can become gossip factories or feel...
ride-sharevideo

How to Improve Your Customer Experience with Ride-Share Services – Mahesh Shah, CDK Global

 CBT News sits down with Mahesh Shah, EVP, Chief Product and Technology Officer at CDK Global, to discuss their new partnership with Lyft and...

Addressing Customer Concerns Through the Appraisal Process

On this week's episode of Straight Talk, David Lewis talks about a few different ways to handle the appraisal process as well as why...

The Power of the First Impression

 On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis and Associates talks about the meet and greet in the service...

Finding Your Drive to Succeed

Go to work ready to make a difference for your customers. Don't settle for average. Do you have the drive it takes to succeed...

Moving Smoothly From Greeting the Customer

The first impression your customer has on you can make or break the deal. On this week's episode of On the Mark, Mark Tewart...