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Artificial Intelligence in Automotive Sales

artificial intelligencevideo
 David Kain goes over some ways that artificial intelligence can be implemented in on the dealership sales floor on this week's episode of Kain & Company. Click here for more stories centered around artificial intelligence in the auto industry.

Human Intelligence is More Valuable than Artificial Intelligence

human intelligence
If you are like a lot of dealers today, you are considering using some form of Artificial Intelligence (AI) in your dealership.  In fact, you may already have it in play via chat, texting, emails, etc. to your customers. The truth is, it’s probably...

VinSolutions Invests in Connect Automotive Intelligence to Ensure Dealers Know Their Customers

vinsolutions
January 17, 2019 – With a surplus of information right at their fingertips, car buyers are doing more advance research than ever, and they expect dealers to do their homework as well. Yet, when customers walk into a store, they often know more about...

How Your Dealership Can Use AI to Personalize the Consumer Experience – Lori Wittman, VinSolutions

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With a tremendous amount of information right at their fingertips, car buyers are doing more research than ever, and they expect dealers to keep up as well. But when customers walk into a store, they often know more about the dealership than the dealership...

How This Feature is Changing The Automotive Experience

chatbots
Just when you got used to social media, things are changing up again. While it’s not time to close out your Facebook account or delete Instagram just yet, the way humans communicate is once again showing signs of reorganization. For a while social media...

Increase Consumer Loyalty at Your Dealership with These 4 Customer Experience Strategies – Joseph Michelli, NYT Best-Selling Author

Joseph Michellivideo
On today’s show, we welcome back Joseph Michelli, customer service expert and New York Times best-selling author, to discuss how your dealership can develop a worthwhile customer service strategy. VIDEO TRANSCRIPT: Joseph Michelli: Hey Jim, it's great to be back with you, thanks. Jim Fitzpatrick: Sure. So you...

Brian Benstock on What it Takes to Drive an Award-Winning Dealership

Brian Benstockvideo
Coming off of a record-breaking 2018, Paragon Automotive became the highest volume dealer to take home the Precision Team Award for Acura and the President's Award Elite for Honda. We recently spoke with Brian Benstock, partner GM and vice president of Paragon Honda and Paragon...

Charlie Gilchrist, 2019 NADA Chairman on Vehicle Affordability, Threats to the Industry, and His Plan for the Year Ahead | Digital Deals: Coming to a Dealership Near You |...

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Today on CBTNews.com - Tuesday, February 5th, 2019: [soundcloud url="https://api.soundcloud.com/tracks/570564975" params="color=#ff5500&auto_play=false&hide_related=false&show_comments=true&show_user=true&show_reposts=false&show_teaser=true&visual=true" width="100%" height="100" iframe="true" /] Charlie Gilchrist, 2019 NADA Chairman on Vehicle Affordability, Threats to the Industry, and His Plan for the Year Ahead Thousands of franchise dealers descended on San Francisco for the 2019 NADA Convention....

Make Day-to-Day Operations More Efficient at Your Dealership with the Help of a Virtual Assistant – David Marod, Conversica

virtual assistantvideo
CBT News spoke with David Marod, senior vice president of sales at Conversica on the stage at NADA this year and discussed artificial intelligence in the dealership, and employing a virtual assistant in the day-to-day operations that can alleviate the tedious tasks. For more coverage from...

Digital Air Strike Makes Bold Moves in Auto Marketing – Alexi Venneri, Co-Founder & CEO

Digital Air Strikevideo
During this year's NADA Show, CBT News spoke with Alexi Venneri, co-founder, and CEO of Digital Air Strike. Alexi and Jim discussed the origins of Digital Air Strike, social media marketing, and the importance of online engagement between dealers and their consumers. Check out...
uniquevideo

How to Create a Truly Unique Selling Experience at Your Dealership – Paul Potratz,...

Every dealer knows that in order to disrupt your competition and stand out in the market, you have to be unique. Here to tell...
chatbots

How This Feature is Changing The Automotive Experience

Just when you got used to social media, things are changing up again. While it’s not time to close out your Facebook account or...
Reconvideo

How Hennessy Jaguar Land Rover Strengthened Their Recon Process- Justin Hoisington, Sales Manager &...

Continuing our discussion on how your dealership can improve it's overall recon turnaround time, CBT News was on location at Hennessy Land Rover with...
lead generation

Quick Changes To Make That Can Increase Your Lead Generation

Without leads, the likelihood of your business failing skyrockets. Leads are qualified prospects that have the ability to run into customers, but more than...
time management

Manage Your Dealership and Your Time

You invest many resources in your dealership. Out of those, perhaps the most valuable is time. For this reason, time management is critical for...

Are You the Reason for Your Dealership’s Lackluster Performance?

  On this week's episode of F&I Today, Becky Chernek asks you if the fish rots from the head down. In other words, are you the...

Methods for Managing Stress

 David Lewis gives you advice on how to manage stress in your personal life as well as in the workplace on today's episode of...

How to Deal With a Best Price Shopper

Most car buyers come into the dealership with the fear that they will be pressured into buying something that's not really what they want....

Slowing Down in the Service Process

On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis & Associates talks about how slowing down in the beginning of the...