On today’s show, we welcome back  Michael Roppo, President and Director of Dealer Fixed-Ops Consulting and Training at Automotive Domain Results. In this segment, Michael and Jim talk about improving customer service in fixed-ops and the dealership as a whole. Did you enjoy this interview? Please share your thoughts, comments, or questions regarding this topic … Continue reading 5 Strategies to Raise the Standards of Your Fixed-Ops Department – Michael Roppo